Aquipa

Answering FAQ's about the application & assessment process for plant owners connecting to hiring clients

Plant Owner FAQ's - Applications & Assessments

Export data such as plant lists, tasks, bookings & more

Exporting Data to CSV

Getting Started

How to Add Plant

Link to order QR code stickers for your plant

Order Bar Code Stickers for Plant

Increase your job opportunities by showcasing all your plant to clients not just what you've connected. Clients may request plant for works

Choose to show unconnected plant

Tips on how best to use some of the features of Aquipa to build a great compliance foundation that may help win more work

Use Aquipa to Help Build a Great Compliance Foundation

Onboarding Plant

Learn to add new users as well as edit or delete existing ones

Add New Users, Edit & Delete

How to edit and manage permissions for roles assigned to users

Manage User Role Permissions

Create teams that can access certain information & have permissions to take certain actions. Learn to add users and set team permissions

Create Teams

Add users & set permissions  

Change Language

Change Timezone

Select the columns you want to see data for in your tables

Column Picker

Configure your own dashboard so that you can gain quick access and visualise the data that most matters to you

Configure your Dashboard

Customise Table Views

Custom views give the ability to create view tabs for the data you want to see. Learn how to create these saved filtered table views.

Custom Views

How to select columns in your plant table

Customise your Plant view page - Column Picker

Customise Views, Dashboards & Widgets

View event history such as modifications, user actions and system generated events

How to View Event History in Aquipa

View Event History

How to reset your password if you have forgotten it as well as how to update or change your existing

Manage Your Account Password

How to Log in to Aquipa. Choose from a Login Link or password

Log in to Aquipa

Accepting users who are requesting to become a user in your business account.

New User Access Request

How To Update My Contact Details

Add account contact details for various communications around Bookings, Billing, After Hours, Assessments or Risk Controls

Manage Account Point of Contact Details

Enable Multi Factor authentication for your user log in to enhance security

Enable Multi-Factor Authentication

Account Settings

When troubleshooting look up what version of the Aquipa app your are on

What Version of the Aquipa Mobile App am I using?

How to scan plant to look up details and check compliance

Look Up & Scan Plant in the Aquipa Mobile App

How to download Aquipa app for IOS & android

Download aquipa iOS and Android Mobile App.

iOS & ANDROID APP

RIM Supplier Guides

A guide to connecting your plant to Sydney Trains. Contains workflows, bookings, cases & tasks info as well as operator & plant onboarding

Sydney Trains Supplier Guide

Add supplementary services and attachments to your plant so that if a booking for a job requires any of these your plant shows available

How to Add Supplementary Services & Attachments

How to manage bookings that i have been offered from a client

Manage Bookings as a Supplier

Learn how to accept, reject or cancel pending bookings that have been offered to you

How to Accept, Reject, Or Cancel Pending Bookings

How to action tasks from a Risk Inspection

Actioning Tasks from a Risk Inspection

Initial set up guide & additional information

Sydney Trains

A guide to connecting your plant to Sydney Metro. This article contains workflows, cases & tasks info as well as plant onboarding

Sydney Metro Supplier Guide

Sydney Metro

A guide to connecting your plant to Metro Trains Melbourne. This article contains workflows, cases & tasks info as well as plant onboarding

Metro Trains Melbourne Supplier Guide

Metro Trains Melbourne

Pricing for users wishing to manage plant as well as connect to hiring client compliance work flows. Yearly & monthly pricing

Plant Owner Subscription Pricing: Annual/Monthly

Pricing for users wishing to provide sub contractor services as an operator, site supervisor & ICP/assessor. Yearly & monthly pricing

Plant Services Subscription Pricing: Annual/Monthly

Billing can only be managed if you have permission. Learn about billings managers, updating billing info, download invoices & Billing usage

Managing Account Billing

Do i need my own plant services subscription or can i be a user in someone else's account?

As an operator am I required to have my own Plant Services Subscription?

Subscriptions & Pricing

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.