Metro Trains Melbourne Supplier Guide

Created by Kiarne Johnston-Harvey, Modified on Fri, 10 May 2024 at 04:02 PM by Kiarne Johnston-Harvey

What's the purpose of this guide?

The Metro Trains Melbourne Supplier Guide serves as a comprehensive resource designed to facilitate a seamless integration process for all suppliers partnering with MTM. This guide aims to provide suppliers with valuable insights and step-by-step instructions to effectively navigate the onboarding process. In this guide we will be covering the following:

TABLE OF CONTENTS


Plant Onboarding

Plant Onboarding Connection Workflow

The below diagram workflow serves as a step-by step of the onboarding process for Plant.


Piling Rig Workflow:



Rail Vehicle Workflow:

Transit Under Live Overhead Approval Workflow:

Please only complete the Under Live overhead Approval Application if you have been advised by MTM to do so.


Adding Plant

The below video serves as a guide on how to add your assets to your Aquipa account:



1. Go to the Plant module via the left hand side menu.

2. Select the "+ Add Plant" Icon in the top right of the page.

3. Complete the plant information form.


Further information regarding adding plant can be found the following help article: Add Plant.


Managing Plant Documentation

The below video serves as a guide on how to add asset documentation to your plants profile:



1. Go to the Plant module via the left hand side menu.

2. Go to the assets plant profile.

3. Select the document icon on the right hand side menu.

4. Select the "+ Add New" button.

5. from the dropdown, select the document type that you wish to upload.

6. Complete the form, upload the document, and press submit.


Further information regarding plant documentation can be found in this help article: Plant Key Documents.


Connecting your Asset to Metro Trains Melbourne


What is a Plant Client Connection?

A plant client connection is established when a plant owner is required to connect their plant to a hiring client's schema. Hiring clients can have multiple schemas for the purpose of registration, plant pre mobilisation approval and ongoing compliance activity. A plant client connection enables information sharing and multi-stakeholder collaborative management of the plant.


Metro Trains Melbourne has a total of three schema's available to suppliers: 

  1. Rail Vehicle
  2. Transit Under Live Overhead Approval
  3. Piling Rig


Rail Vehicle: This schema is required for all plant is deemed as a rail vehicle. A rail vehicle is defined as having rail wheels or rail guidance equipment. When connecting a rail vehicle a rail vehicle application and assessment must be completed and approved in Aquipa before making an application to any other Schema. 


Transit Under Live Overhead Approval: This is required for approval to transit or work under live overhead on the MTM rail network. This schema is applicable to both ‘Rail Mounted Plant’ (vehicles that have rail wheels/rail guidance equipment and can operate directly on rail) as well as ‘Non-Rail Mounted Plant’ (vehicles with no rail wheels/rail guidance equipment and cannot directly operate on rail but will operate within the vicinity of live overhead (within the 2 metres safe approach distance). If ‘Non-Rail Mounted Plant’ will be operating outside the 2 metres safe approach distance with no potential to breach it, it does not require assessment within Aquipa (e.g tarmac roller operating in carpark)


Piling Rig: This schema is required for all vehicles that are a piling rig, or has a piling rig attached. The Piling Rig is a self-assessment and is to be completed by the supplier of the plant.


The below video serves as a guide on how to connect your asset to a client, such as MTM:



1. Go to the Plant module via the left hand side menu.

2. Go to the assets plant profile.

3. Select the "Manage Client Connections" button.

4. Select MTM from the dropdown.

5. Select the MTM application type that is most appropriate to your asset. 

6. Complete the MTM application.

7. Assign an Assessor for your Plant assessment.


Further information regarding connecting your assets to clients can be found here: Apply To Connect Existing Plant to a Client.



Cases & Tasks

What are Cases & Tasks?

Cases and Tasks can be created against Plant or Operators. If a case exists it means that an event has taken place that rules out the Plant or Operator from working until the case is resolved. If a task is raised then either a Plant or Operator competency requires further review.


The Aquipa Cases & Tasks modules allows you to view cases and tasks details and communicate with all stakeholders in the one platform to resolve the issue quickly and efficiently. 


How Can I Action my Tasks & Cases?

The Tasks & Cases modules are both located in the left hand side menu of Aquipa. 


Referring to the open tab in Tasks module you can view all open tasks that have been raised. Upon opening a task a window will be opened from the right hand side of your screen, this tab will contain details regarding task. Using the comments section you can communicate with the client regarding the task. Once the task has been resolved you may select the "Approve and Close" button.


Referring to the open tab in Cases module you can view all open cases that have been raised. Similar to the tasks module, you can use the comments section to communicate with the client regarding the raised issue. 



For further information on cases, please see this help article: Cases.






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