Application & Assessment Process FAQ
This article is designed to answer frequently asked questions about the application and assessment process for plant owners connecting their assets to hiring clients through Aquipa’s compliance workflows.
Q. When will my application be approved?
A. Application times can vary depending on volume and the hiring client’s review process. To check the progress of your application, please contact the hiring client you are connecting the asset to.
Q. What am I required to make an application for?
A. Applications are required when you need to connect plant or operators to a compliance workflow with a hiring client. For detailed instructions, see these help articles:
Q. What’s the difference between an application and an assessment?
A. An application is the initial request to connect a plant or operator to a compliance workflow with a hiring client. An assessment, on the other hand, is a detailed evaluation conducted by an Independent Competent Assessor (ICP) to determine whether the plant meets the compliance requirements outlined by the hiring client. The hiring client then reviews the assessment to approve or reject it, as well as place operating conditions for that vehicle on their network.
Q. Who reviews my application?
A. Applications are reviewed by the hiring client you are connecting the plant or operator to. They determine whether the application aligns with their compliance requirements.
Q. What if I make a mistake on my application or want to change my nominated ICP/Assessor after submission?
A. If you need to correct an error or change your nominated ICP/Assessor after submitting an application, you can withdraw and resubmit:
Go to the relevant asset in Aquipa.
Click the View Application button in the blue banner.
Select Withdraw.
This action withdraws and saves the application. You can then return to the saved application, make the necessary changes, and resubmit it for review.
Q. Who reviews my assessment?
A. Assessments are reviewed by the hiring client after they have been completed by an Independent Competent Assessor (ICP). The hiring client makes the final decision to approve or reject the assessment.
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How do I initiate a reassessment in Aquipa for my plant?
You don’t initiate the reassessment yourself in Aquipa.
When an asset has already been assessed, the ICP who completed the original assessment remains linked to that asset. When it is time for reassessment, that same ICP can complete the reassessment directly in the platform.
To arrange this, you will need to contact the ICP directly and book it in with them. Once that is done, and provided it is the same ICP who completed the original assessment, they can proceed with the reassessment in Aquipa.
If you want to change ICPs
If you would like a different ICP to carry out the reassessment, you will need to update the assessor in Aquipa first:
Open the Plant Profile
Go to the Assessments tab
On the right-hand side of the relevant assessment, click the three dots
Select Select Assessor
Choose a new ICP from the approved dropdown list
Click Confirm
After that, the newly selected ICP will be able to proceed with the reassessment.
Q. Who can I speak to about application and assessment processing times?
A. For information on processing times, contact the hiring client associated with your application or assessment. They manage the timelines for reviews and approvals.
Q. How do I view application and assessment history?
A. To view the event history of your applications and assessments, please see this help article:
You can find detailed records of all submitted applications and assessments, including their status and outcomes.