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3rd Party Supervisor Onboarding Guide

Onboarding guide for 3rd party supervisors to scan plant for compliance

Supervisor Quick Onboarding Guide

This Supervisor Guide serves as a comprehensive resource designed to facilitate a seamless integration process for all supervisors who require Aquipa to scan plant for a hiring clients supply chain. This guide aims to provide Supervisors with a step-by-step instructions to effectively navigate the onboarding process.

Account Management

As a third party Supervisor you may be required by a hiring client to scan their supply chain through Aquipa to confirm the compliance status for various projects. It is mandatory for you to have an Aquipa profile, if your employing business does not already have an Aquipa business account, please see the below instructions to setup an account.

To Setup up a business account, please refer to the below instructions:

2. Press Sign Up and complete prompts

3. Follow and complete the onboarding prompts

If your employing business does already have an Aquipa account, please request your administrator to create a user profile for you. This help article should assist you with user management: Manage Users - Add, Edit & Delete.

Hiring Client Invitation

Once you have setup your account, you will require the hiring client to invite your Aquipa account to join their network. Once the invitation has been sent by the hiring client, you can find the invitation in your "My Profile" page. This can be found by Selecting your Avatar > Account Settings > My Profile.

How to Scan Plant

In order to scan plant you will require the Aquipa App to be installed on either a mobile or tablet device. You can find the download links for Android & Apple Aquipa versions via this help article Download aquipa iOS and Android Mobile App.

Once the Aquipa App is installed and you have logged into you account, you may begin scanning the hiring clients supply chain. Please see the following help article on how to Look Up & Scan Plant in the Aquipa Mobile App.

Frequently Asked Questions

What does a Site Supervisor use Aquipa for?

Depending on how your organisation uses Aquipa, a Site Supervisor may use the platform to:

• Scan plant to check its compliance and approval status
• Complete compliance or site inspection checklists
• Review plant, operator and compliance information
• Check booking details and supporting documents
• Scan an operator’s Work Log to verify the work performed
• Review Work Log details and provide feedback

Where Bookings and Work Logs are used, the information and feedback captured by Site Supervisors can also provide Contracts and Procurement teams with valuable insight into supplier performance and the services being delivered on site.


I scanned an Aquipa QR code but no plant information appeared. What does this mean?

If you scan an Aquipa QR code attached to an item of plant and no plant information is displayed, there are generally two possible reasons:

1. The QR code has not been linked to the asset

The plant owner may have attached an Aquipa QR code to the plant but has not yet linked that QR code to the corresponding asset in Aquipa.

This does not necessarily mean the plant is not registered or approved.

You can still try to locate the plant manually in the Plant module using one of the following:

• Internal Asset ID
• VIN
• Registration number
• Aquipa Plant Number

If you are able to locate the plant, you can then review the information available to you, including its compliance status, booking details and relevant documents.

The plant owner should also be asked to link the QR code to the correct asset so it can be scanned successfully in future.

2. The plant is not connected to your rail network for compliance

The plant may not be connected to your Rail Infrastructure Manager (RIM) for compliance purposes.

This may mean the plant has never completed the required application and assessment process and therefore does not hold an approval or registration for that network.

If the plant is required to be approved by your RIM before operating on the network, it should not be treated as compliant or approved simply because an Aquipa QR code is attached to it.


I scanned the QR code but the wrong plant appeared. What does this mean?

If the plant displayed in Aquipa does not match the plant you are physically inspecting, the QR code has most likely been linked to the wrong asset by the plant owner.

Do not rely on the compliance information, booking details or documents shown against that record, as they relate to a different item of plant.

Instead, try to locate the correct plant manually from the Plant module using its Internal Asset ID, VIN, registration number or Aquipa Plant Number.

The plant owner should then be asked to correct the QR code link so that it points to the correct asset.

Until the correct plant record has been identified, do not assume that the plant in front of you is compliant or approved for the network.


What should I do if no information appears when I scan the QR code?

First, try searching for the plant manually from the Plant module using its Internal Asset ID, VIN, registration number or Aquipa Plant Number.

If you find the asset, review its available compliance information and confirm that it is connected and approved for the correct network. You may also be able to review associated booking details and documents, depending on how your organisation uses Aquipa.

If you cannot locate the plant, or cannot confirm that it holds the required approval for your network, do not assume that the plant is compliant.

Follow your organisation’s process for plant that cannot be verified as approved and, where appropriate, contact the plant owner or your organisation’s compliance team for further investigation.

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