If you already use Aquipa through another company’s account, you may already have a user profile with important information attached to it.
This can include your uploaded competencies, licences, tickets, documents, and records that may already have been reviewed, verified, or approved for work with a Rail Infrastructure Manager.
We understand that this information is valuable, and that you may not want to lose your current profile when setting up your own Aquipa subscription.
The good news is: you do not need to start again.
Aquipa can help you keep your existing profile while setting up access under your own subscription. This means your current profile, including your uploaded competencies and relevant approval history, can remain available without needing to recreate everything from scratch.
This is especially helpful for operators who already have verified competencies in Aquipa and want to continue using the same profile for future work.
What should I do?
Before creating a new account or subscription, please contact the Aquipa support team so we can help set this up correctly.
Email us at [email protected] and let us know that you already have an Aquipa profile and would like to keep it when setting up your own subscription.
Our team will guide you through the next steps.