Reviewing Submitted Operator Verifications

Created by Josh Pike, Modified on Thu, 8 Dec, 2022 at 12:26 AM by Josh Pike

Operator Verification is used to:
  1. Assist onboarding by providing a workflow for the verification of imported data
  2. Implement changes in requirements where additional information may be required about operators
When reviewing submitted operator verifications you are reviewing the operator information submitted by suppliers.
1. Go to Dashboard
2. Click the OPERATOR VERIFICATION AWAITING REVIEW widget to go to the list of operator verifications to review in the Operators tab
The number in the OPERATOR VERIFICATION AWAITING REVIEW widget shows the number of submitted operator verifications that are awaiting review. If you don't see this widget got to Configure Dashboard and select it from the list. For more Dashboard guidance see our Configure Your Dashboard article.
3. In the Operators tab, click the VERIFICATION REVIEW button to open the verification review page. If you are searching for a specific operator, you can search by starting to type name or email address in the search bar
4. In verification review page:
  1. Review the operator's competencies
  2. Click on the image file links to open files in your browser
  3. Approve or Reject
    1. APPROVE
      1. Approves the operator
      2. Automatically notifies the operator and supplier
      3. Makes the operator eligible for bookings that they have competency for
    2. REJECT
      1. Prompts you for a reason (provide a clear explanation for the supplier)
      2. Notifies the supplier business that submitted the verification
      3. Creates a task for the supplier to resolve the issue and resubmit verification

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